Frequently Asked Questions

  1. Is Cash on Delivery available?
    Yes, COD is available on eligible orders and locations across India.

  2. How long will delivery take?
    Orders are usually dispatched within 1–2 business days. Delivery typically takes 3–5 business days in Kerala & South India and 5–8 business days across the rest of India.

  3. Can I return the product?
    Eligible return requests can be submitted within 5 days of delivery. The product must meet our return conditions.

  4. What if I receive a damaged or wrong product?
    Contact us within 48 hours of delivery with photos/video. After verification, we may provide a replacement or refund.

  5. How can I track my order?
    Tracking details are sent via WhatsApp, SMS, or email once your order is shipped.

  6. How can I contact you?
    WhatsApp: +91 9745873599
    Email: support@nexashoppe.co.in